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http://www.ukas.com/media-centre/news/news-archive/2015/Customer_Satisfaction_Survey_Q1_2015.asp
94% were satisfied or very satisfied with UKAS’ overall service over the last year.
96% were satisfied or very satisfied that UKAS handled the pre-visit arrangements well.
98% were satisfied or very satisfied that UKAS conducted the visit well.
98% were satisfied or very satisfied that the UKAS assessment team had the right skills and knowledge.
98% were satisfied or very satisfied that the assessment team had the right attitude.
96% were satisfied or very satisfied that UKAS staff were easy to make contact with.
92% were satisfied or very satisfied that UKAS generally responded in a timely manner.
The full results for the quarter can be found at - CSS Stats - Q1 2015.
