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深入研究ISO9001价值

时间:2014-04-14

联合国工业发展组织、ISO和IAF联合研究的结果表明, 实施经认可的ISO 9001认证给被认证组织及其客户均带来积极的结果,并最终对经济本身带来积极效果。这个研究集中在亚洲地区, 涉及一项调查, 采访购买者, 访问认证组织等活动。
关键的发现包括:
经济效益
•对于经认可的质量管理体系认证有明显的经验经济效益。
ISO 9001的信誉
•一般来说, 在这些区域对获认可的ISO 9001认证是积极的感知。
积极的买家感知
•购买者确认对ISO 9001认证的供应商绩效感到满意, 一般情况下比没有通过认证的供应商表现“更好”或“好得多”。
可以从联合国工业发展组织的网站下载完整的报告。
Study into the value of ISO 9001
The results of a joint study, carried out by UNIDO, ISO and IAF, show that the implementation of accredited certification to ISO 9001 brings positive results both to certified organisations and their customers, and ultimately to the economies themselves. The study focused on the Asian region and involved a survey, interviews with purchasers, and visits to certified organisations.
The key findings include:
Economic benefits
• There are clear empirical economic benefits to the implementation of accredited certified quality management systems.
Credibility of ISO 9001
• In general, the perception of accredited certification to ISO 9001 in the region is positive.
Positive purchaser perceptions
• Purchasers confirmed that they were satisfied with the performance of ISO 9001 certified suppliers, and in general performed better or 'much better' than non-certified suppliers.
A full copy of the report is available from the UNIDO website.
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